For Strange Women

June 23rd, 2010

I was so excited to see the lovely ‘For Strange Women‘ products on Etsy have gone even more earth-friendly with the new lip balm packaging. The lip balm itself is 100% natural with no synthetic colours, fragrances or flavourings and comes in the most brilliant of ‘strange’ fragrances. Jill is now making her amazing products even more amazing by packaging the lip balms in these very environmentally-friendly paper tubes. Made with 100% recycled paper, soy ink and organic glue, the packaging is as brilliant quality and as natural as her products.

I chose a Pine Cone and a Clove lip balm, one for me and one for my mum. Between the two of us, we’ve used many different lip balms…so much so that we joke about the amount my mum must have ‘eaten’ over the years. Immediately, my lips felt soft and soothed and I was amazed at how quickly the condition of my lips were improving. I always have dry lips and these lip balms are amazing. Unlike most lipbalms I’ve tried, even the more natural ones, the For Strange Women lip balms absorb into the skin and feel really good. Most synthetic, ‘high street’ or chemist brands sit on the lips and feel slimey and greasey. I feel that I’m putting something really wonderful and of great quality on my lips with each use. The scents are also amazing…the Pine Cone scent I’ve been using myself is subtle but unusual and warming.

And, if that wasn’t enough, the customer service, packaging and speedy delivery was fab. For Facebook Fans (which I am) Jill placed a trial-sized vial of perfume. I received Astral Projection which is as lovely as the lip balms! I’d recommend anyone who loves their natural beauty products to check out For Strange Women on Etsy, Jill’s Blog and Facebook Page. I’m thrilled with my lip balms!

Ruby Wren’s Guide to Tweeting

April 23rd, 2010

I’m a huge advocate of Twitter – I think it’s marvellous! Ruby Wren has been an active ‘Tweeter’ for a year or so and we’ve made the best friends while we’ve gone along. We’ve just surpassed the 1000 followers mark and use it as a great business networking tool!

Twitter, for those of you who don’t know what it is, is a micro-blogging site. Each update is restricted to 140 characters and you can ‘follow’ other user’s updates. Businesses, big and small alike, are using Twitter as a marketing tool – updating followers of their brands with news updates, competitions and new products. It’s hugely popular with the handmade community but daunting to some as ‘another thing to update’.

Twitter can be highly valuable as a networking tool. Many handmade crafters vent about Twitter on the forums, claiming that Tweeting doesn’t equate to sales – but I think the networking benefits are worthwhile. Ruby Wren is connected, with our 1000 followers, to 1000 knowledgable crafts people and can receive feedback and opinions with a click of a button. The connections made on Twitter have benefitted us hugely – never underestimate the power of networking with like-minded people! With Twitter, we have access to the brilliant minds of the most creative and knowledgable of small businesses. We can ask a question and receive answers – and we can show something and get opinions! Ruby Wren has been featured in many beautiful Treasuries on Etsy, some of which have made it to the front page, all through befriending fellow sellers!

So, if you want to take advantage of the trendiest social networking site of the moment, we have a few words of advice…

  • Be professional! If you’re using your Twitter account for business, remember that the image of your business is important and can easily be deminished if you say something stupid! There are countless businesses and companies that I will never make a personal purchase from due to the image they’ve created for themself on Twitter.
  • Don’t insult your competition! Again, this will only hurt your image…no one likes to see anyone being disrespectful, especially not publicly for the world to see. As I said before, there are people I will forever avoid due to something they’ve once said.
  • Remember that as soon as something is online, it can be seen by everyone! The news is full of people who’ve lost jobs and relationships due to inappropriate Tweeting. I’m sure you’ve all seen news stories about people who’ve Tweeted negetive things about their employer or other staff members, forgetting that their boss or company is also on Twitter. Stay polite and remember that anyone could find themselves on your Twitter page.
  • Be personal…but not too personal! Buying from a small business or local artist will always mean a more personal touch compared with the big corporations, and that’s good…but if you start Tweeting irrelevent things about very strong personal tastes and opinions, it can be too much! It’s always good to remind yourself before you Tweet that you’re Tweeting on behalf of your business. I’ve seen countless Tweets about things that are a little “too much information” and definitely not the sort of thing a business should be talking about.
  • Make Conversation! Twitter would get boring if everyone only ever published self-promotion! It’s fun to get involved with others, share opinions, comment on other’s new products. This is how some really good crafty friendships can be formed!
  • Don’t Tweet when angry! I can imagine “Don’t tweet when drunk” may also be relavent here. Even if you delete something stupid after you’ve posted, several hundred people may have already seen it! Again, be professional if you’re tweeting as a business. It’s not fun for other people to see constant moaning or venting.
  • Don’t spam! 99.9% of the time, celebrity tweeters will not re-tweet your shop link just because you asked them nicely. Everyone can see you tweeting them to ask, and it does look a little desperate. No one wants to purchase from a seller who appears to beg for sales.
  • Offer incentives for people to follow you. Lots of handmade sellers have Twitter and Facebook accounts to keep fans updated. If you only publish about what you’re doing at the weekend or what you had for breakfast, what purpose is there for fans to follow you? Including ‘exclusive’ sneek previews, discounts and competitions are a great way of adding benefits for following.
  • Follow back! If people find your Twitter profile and choose to follow you, following back is the friendly thing to do! It’s great for handmade sellers to network with others – but if you have lots of followers and you’re not following anyone, you’re not really going to notice the benefit of networking. However, following EVERYONE is unrealistic and often messy – Twitter is full of spammers (yes, “Britney”, we’re talking about you and your “videos”!) so make sure you block the spammers!
  • And have fun! Networking with others should be enjoyable and beneficial. If you’re finding tweeting is a chore, it is likely to show in what you post. It may seem a struggle to take advantage of everything (twitter, facebook, flickr, blogging, etc.) – so many sellers will swear by these sites as business tools, but if you’re struggling with keeping everything updated, choose just one or two and do it well! Research into whether you can update multiple accounts with one tool – eg. the Tweetdeck program has the facilities to update both your Twitter and Facebook statuses at the same time! Facebook are currently developing new tools to be able to ‘like’ things all over the internet, like other blogs and news stories. Some sites will also have a ‘publish on Facebook’ option (we’ve all seen the Etsy listings version) which will appear after you update.

We’re all friendly people and networking with others in the handmade community will reap so many benefits. As long as you remember that you’re representing a business and re-read things before you publish, you should find Twitter should only enhance your online presence! So many people will write Twitter off as something which will never generate direct sales…but sometimes there is value in other things. Ruby Wren is so grateful for the relationships we’ve built over Twitter. The handmade community is such a friendly one and everyone makes a conscious effort to help out where they can. The handmade world is a world in which large corporations will never be part of. I cannot see highstreet shops ever tweeting compliments to other high street shops about their latest designs, or helping out when they’ve got a problem. We’ve created a world for ourselves that benefits everyone included in it and I truely believe that Twitter is a big part of that. So come join us…we’re @RubyWren!

A Very Merry Birthday!

April 21st, 2010

A couple of weeks ago, I mentioned that Ruby Wren is having a Birthday! Our business didn’t officially launch until Autumn 2009, but our very earliest of card designs were put on Etsy for the world to see in April 2009…April 21st to be exact!

What an amazing year it’s been! This time last year, I wouldn’t have dreamed that we’d be where we are now. We’ve got so much ambition and so many plans for the future, so hopefully this Birthday will be the first of many!

I’d like to take this chance to thank all of you for a wonderful year! Our wonderful customers, our lovely friends and the ever-supportive handmade community!

As a ‘Thank You’ we’re giving everyone the chance to get a 25% discount all through April. If you want to purchase on Etsy, just leave a ‘message to seller’ mentioning the ETSYVERSARY! If you’d rather purchase here on our homepage, the discount code ETSY will give you your discount.

Happy Etsyversary!

April 16th, 2010

I can hardly believe I’ve been registered on Etsy a whole year! On 21st April 2010, Ruby Wren is celebrating our first “Etsyversary”!

What started out as a hobby last April has blossomed into an eco-friendly business and we’re celebrating with a special discount! Get 25% off on our Etsy shop until the end of April 2010. Mention our Etsyversary in the “message to seller” section when shopping at http://www.etsy.com/shops/RUBYrecycled to get your discount!

Either wait for a revised invoice with your discount included – or pay via paypal and recieve a 25% refund after purchase.

If you’d rather, use the code ETSY at our homepage here to receive the same discount!

Also, we’re coming up to our 300th sale on Etsy.com – there will be prizes for the customer who hits the 300 milestone!

Business Banking

April 7th, 2010

I know that a lot of my blog readers and twitter followers are Etsians or Folksy-folk, so bringing some business-related topics into my blog seems like quite a good idea. I’ve enjoyed learning a lot from the Etsy Storque and other sources over the past few years and hope to be able to share some of my experiences, both good and bad, with readers.

When people start off on the handmade marketplaces we all love, starting a business may be both the first thing, and last thing, on your mind. When I started my jewellery shop in 2008, I really did begin by accident. It seems, in my experience, the things that fall together or happen by accident are usually the best kind of things. It was months before I had my first jewellery sale and to be honest, when it happened, I’d forgotten all about my Etsy shop until I received the transaction email. Over the next year, I sold quite a few pieces of jewellery and became much more involved in the Etsy community. The Quit Your Day Job articles always gave me hope that my little hobby could grow into much more. While I was hopeful that it could become a business opportunity, I also always thought “it could never happen to me”.

Two years later and I’ve swapped the beads for recycled card and spend my days running Ruby Wren Designs, a greeting and gift business. This all started with my Etsy shop and it went from a hobby to a business very quickly. If you’re reading this as an Etsy seller, the chances are you are in the same situation I was in last year, dreaming of launching a business from my hobby, or where I am now, running a business that developed from that hobby on Etsy. The Etsy marketplace (and others, such as Folksy) is often the place where businesses begin by accident. It allows you to sell things you make as a hobby and if you have a good product, you can be running your own one-person business before you even know it!

If this is the case, be prepared! As soon as I started making regular sales on Etsy, I registered for a Business Bank Account. This is important if you’re really considering your Etsy shop as a business. It’s also very important if you’re looking for any funding, be it loans or grants as many organisations will only give a business loan or grant to someone with proof of having a business account set up to receive it. Having a seperate bank account will really help you focus and see what’s going on with your Etsy/Folksy shop more clearly. A seperate bank account will allow you to see where your money is coming in from and where your money is going. If you’re using your own personal or family bank account to pay your Etsy bills, buy supplies, etc. you won’t be able to determine how much you’re spending in certain areas and it will make planning and budgeting much harder. If your revenue is coming into your personal bank account, then it’s likely to disappear into your existing money or income, making it harder to reinvest into your business or determine if you’re making a profit.

I found once I set up my business bank account I could see exactly what I was earning from each of the places where I was actively selling and know what was really working for Ruby Wren. I could also see my profit clearly and know it’s there waiting for me when I next need to order supplies or invest in advertising. I think most business banking accounts will give you your own business Debit Card for you and any employees, making it much easier to purchase supplies or pay business bills. Having all this happening in a seperate account meant it was much easier to know what was going on with my money.

In the early days, I was using my own money to purchase supplies and invest in opportunities. This made my personal finances a nightmare as all my money was being spent on “boring” things like glue, card, office furniture and it was a real struggle to know what I had left for myself each month. Now, I have two seperate accounts – personal and business. Inconveniently, with two seperate banks, which makes transfering money between to two a new nightmare, but still better than before! Having a business account means I have funds available to me to invest in my business that came from my business. There are things I’d like to expand into and opportunities I’d like to take advantage of over the short and mid-term of my business, such as advertising in certain publications and attendance at trade fairs. Having a seperate “Ruby Wren” account will allow me to keep investment money aside and use it when I feel I need to, rather than borrowing from my personal account. Of course, when running a business, even if an Etsy shop, it’s important to remember to pay yourself a wage when you are able to.

If you are considering a Business Bank Account, take advantage of ‘Free Banking’ offers and read the terms carefully. With business accounts, many banks charge a monthly fee so look out for these! Many of the better options for us small business owners are those who advertise “Free Banking for Life”, as those who appear to do Free Banking only do not charge for the first year or two depending on which bank you choose. The banks which are completely free will usually make a big statement about this, so they’re not hard to spot. It’s very important to read what is included in your ‘Free Banking’ account as even the lifetime free banking will have limits on how many cheques you can cash or direct debits per month and they will charge you a fee if you go over this.

Ruby Wren is currently banking with an Abbey Business Account (now Santander). Despite waiting a very long time (about 2 months!) for the bank accounts to be set up, they’ve been a very good choice and their call centre customer service is great. We have free business banking for life, with monthly limits like I mentioned previously, but have never had a problem with charges or going beyond those limits. We have two linked accounts – a current account and a savings account, allowing me to put aside money into a savings account for that dreaded tax return. We also requested a cheque book – despite cheques becoming more and more obsolete, a cheque book might come in handy for paying for any craft fairs we might book. I’ve also heard that the Co-Op Bank is also a very good option for their Business Bank Account.

It may seem like a daunting task but if you want your hobby to be more than just that, it’s important to set up a business account as early as you can. It’s also important to keep your receipts and a record of what your income and expenses for both the taxman and your own analysis. Once you have a business bank account, you’ll find it easier to focus on what you may need to buy for your business and feel a sense of acomplishment as you see your profit growing. I, myself, feel that setting up my Ruby Wren account was one of the main things that signified the change from a hobby to a business and changed how I viewed what was going on with my venture.

Good Luck!

Etsy Finds – Pastel Delights

March 1st, 2010

With Spring just around the corner (yay!) I’m drawn to all the lovely pastel shades that are appearing in Etsy Treasuries, New Spring Products and Fashion. Here’s just a few little lovelies that I’ve collected in my Etsy Favourites. Now, lets hope the weather is inspired by these springtime goodies too! ;)

Tea Green – Cotton Canvas Tote by nuvonova $40

Acorn Gift Tags – Pastels – Felted Acorn and Oak Leaf Git Tags by Fairyfolk $10

Lilac Flower, felt headband by lupin $14.75

lyrical by LeslieThomson $20

Cute Candy the Rabbit Faux Fur Plushie Momma Size by Zygopsyche $35

Two Bunny Rabbits mama and baby miniature ceramic sculptures by iktomi $29

Springtime Sterling Silver Stacking Rings by ThirtySixTen $65

Delicate Fluttering Butterfly Trio 3D Purple by RUBYrecycled $3.50

Seller Showcase – Quercus Silver

February 26th, 2010

I’ve been browsing Etsy a lot recently, particularly for jewellery as I feel I am in drastic need of some new pretty things from Etsy. I randomly stumbled across QuercusSilver when I thought her Etsy avatar was rather funky and was very happy to discover that her shop was as bright and lovely as her profile picture. I like to share interesting things I find with my followers and friends on Twitter and as soon as I tweeted the link to Quercus Silver’s shop, I had others telling me that they also loved her shop and products too – the lovely Deepa of Lazy Giraffe who had her Wedding ring made by Quercus, and my crafty friend Abbi of Edwina.Simone who loves her Quercus resin bangles.

The resin bangles and ‘Hewn’ rings are my favourites from Su’s shop – I love the carved faceted surfaces and bright, bold colours! They make me crave jelly sweets – they do look rather edible. Definitely lots of products added to my favourites here! And, I love discovering UK sellers on Etsy – it’s great that more British designers are joining Etsy and it definitely helps the planet to shop local!

Check out Su’s shop on Etsy: QuercusSilver or her homepage.

New Limited Range

February 23rd, 2010

When we first launched Ruby Wren Designs we had some products featuring gorgeous patterned paper inside the cards. As we can’t guarentee being able to source the paper again, I’ve launched the new Limited Range of greeting cards.

These feature a few of the popular patterns from 2009, with some lovely new papers also, but available in limited quantities only. This means, once they’re gone they may not return and will be replaced by a new patterned card. This will be fun, I’m sure!

I do have quite a collection of papers so there’s sure to be new products arriving on our virtual shelves all the time. The first pony cards to make it into the Limited Range are now on Etsy and other designs will be added shortly!

Etsy Finds – Vintage Ankle Boots

February 22nd, 2010

Like most girls, I love shoes! In fact, I love boots most of all. I have the most amazing pair of mid-calf high black biker boots that have seen me through this winter, and I’m sure many more winters to come. My boyfriend refers to them as ‘Bad’ boots in homage to Michael Jackson and they’ve even received compliments from complete strangers in the street. I do love them dearly! But with Spring just around the corner (yes, the snow storm we have here in Northamptonshire may fool you!) I’ve been thinking about adding a new pair of ankle boots to my wardrobe.

I love how high street shops are taking inspiration from vintage style – distressed leather, laces and straps on what I’ve come to realise from browsing Etsy are also known as “granny boots”. I dream of soft leather, light brown ankle boots to wear with faded denim and ditsy floral prints. Or, after looking through my Etsy Vintage finds, I may have to dig out my trusty old Doc Martens. Living in a Northamptonshire, a county world-renowned for it’s shoes (don’t believe me?) we’re lucky enough to be the UK home of DMs – a fashion ‘claim to fame’ for us locals, with our very own factory shop with discounted Docs and all shoes having been made here until 2001…after getting inspired in the Etsy Vintage department looking at boots, I may have to go shopping ;)

vintage black EQUESTRIAN heeled leather ankle boots from NodtoModvintage $34

80s Neo-Victorian Brown Leather Ankle Boots, size 6M from Victorian2ValleyGirl $35

size 7 eggshell leather side zip pull on ankle height beatle boots. 80s Lord and Taylor pixie rocker booties. from lisazain $38

VINTAGE 80s Super Red Leather Lace Up Flat ANKLE GRANNY BOOTS. Size 6 1/2 M from TimeBombVintage

VINTAGE HUNT CLUB BROWN LEATHER SHOE BOOT SIZE 8M from KMalinka $42

Vintage The Original Doc/Dr. Martens Beige and Black Funky Floral Print Punk Boots. 8 Eye Lace Up. Made in England. US size 7/UK size 5. from leftylouvintage $125

Etsy Finds – Say it loud

February 20th, 2010

I love words! Letters! Text! There’s lots of lovely goodies on Etsy that litterally shout out at you and you’re sure to make a statement with these treasures from Etsy’s virtual shelves. I am a huge lover of letterpress and sweetharvey’s shop is full of gorgeous paper products (check out the sweetharvey robot cards too!). And, have a look at my lovely Twitter friend, SomethingWonderfulUK’s shop on Etsy and now on notonthehighstreet.com – her prints are so much fun!

LULLABY original handmade linoprint, BLACK ink on SHEET MUSIC by SomethingWonderfulUK $10

Hello – 5PK Gift Tags by sweetharvey $5

Love Heart Ring in Glittering White Polymer Clay by CreaShines $15

Oh Happy Day Bicycle Note Cards by DawnCorrespondence $14.50

organic messenger hip bag / recycle love by SewnNatural $46

PEACE – Hand Stamped Accent Pillow – Vintage Inspired by NestaHome $24

Maybe Necklace – all sterling silver by PianoBenchDesigns $32

WHATEVER YOU ARE, BE A GOOD ONE by palomasnest $22

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