I was really excited to receive an invitation to an Eco Enterprise Workshop on Thursday, hosted by Marks and Spencer. M&S are hugely successful with their Plan A campaign and they are a company which I have always admired for the way they do business, so I jumped at the opportunity to ‘learn from the best’. M&S are, in my opinion, one of Britains best businesses – something which I’ve believed for a long time. I remember at school, my Business Studies teacher using Marks and Spencer for case studies and good examples of “what you should do” and “how to be successful” in business, because she also believed that M&S is a national treasure in ‘Good Business’.
The workshop was hosted by Richard Gillies, Director of Plan A, CSR and Sustainable Business and was attended by five of the Prince’s Trust small businesses at the M&S Head Office in London. For those of you unaware, M&S’ Plan A begun in 2007 and featured 100 commitments concerning how they ran the company and it’s imact on the environment. The commitments fit into the following five pillars: Climate Change, Waste, Natural Resources, Fair Partner and Health and Well Being. As of March 2010, M&S announced that they had extended the original 100 commitments to 180 and added the pillars ‘Involve Customers in Plan A’ and ‘Make Plan A How We Do Business’.
M&S have already proved very successful with Plan A by reaching and achieving many of the commitments they set out with in 2007. Their goal is to become the world’s most sustainable retailer by 2015, carbon neutral and sending no waste to landfill by 2012. Impressive targets and I’m confident that given their previous success with Plan A they will succeed. If you want to learn more about Marks and Spencer’s Plan A and their commitments, they are doing all this very openly and in the public eye, so you can read all about it on the Plan A website: http://plana.marksandspencer.com.
The reason for my invitation was that as part of Plan A Fair Partner pillar, M&S works with many charities, organisations and community projects. They invited businesses from the Prince’s Trust Business Programme to learn about the good work that M&S are doing and how to apply green business practises to our own businesses. The five businesses that attended were all very varied with different products, sectors and business age. Ruby Wren Designs was the youngest compared to one (a business which provides recycling bins to offices and businesses) which began in 2001. Although we were all very different, we all agreed that we could make even small changes in our businesses to start making a difference.
Anyone familiar with Ruby Wren Designs knows what an eco-friendly business we are (all our products are made with 100% recycled and fair trade paper, packaged in biodegradable cellophane) so I’ve always felt that we were doing quite well for a very new small business. What inspired me most is something that Richard, the Director of Plan A, said about small changes – that if retailers start making it easy for customers to be more eco-friendly, it will escalate and others will follow. For example, he mentioned that all M&S clothing has been tested to wash at 30 degrees, so now customers are finding they can wash easily at 30degrees meaning washing powder and washing machine manufacturers are now having to follow suit to develop products that will also wash efficiently at 30. If we businesses are making small changes, such as demanding our office supplies are recycled, those other businesses are going to have to do their bit to provide us with that. Small changes will grow into big differences.
It was a very eye-opening and inspiring day. We hear a lot about how bad the current situation is and how bad it will get (the running out of oil and fossil fuels for example) but hearing the true reality of the planet’s future yesterday was incredibly scary. I don’t think I’ve ever felt so doomed about the state of the Earth. But, I believe, that if businesses starts thinking differently about the way they do business, and consumers think differently about their purchases and the companies which they are buying from, the small changes we make will soon add up and pave the way to making a difference. I think we all need to look at how we are living, what we are selling as a business and what we are buying as consumers, and start asking questions. How can we do things differently and what are the easy first things to change. We don’t all have the money to install solar panels, but we can all turn our appliances off standby…

Photo of M&S Waterside from www.e-architect.co.uk.